Dental Offfice Manager / Director of Operations | Established Private Practice | San Jose

Bittner Family Dental Group • Full-time • San Jose, California, United States • $36 - $40 / hour • 6d ago

Step into a leadership role replacing a 20-year Office Manager in a respected, modern private practice. Bittner Family Dental Group is a long-standing, family-owned private practice in West San Jose, proudly serving the community for over 50 years.

Our current Office Manager is retiring after a successful 20+ year tenure, and we are seeking an experienced Dental Office Manager / Director of Operations to step into a leadership role within a highly respected, multi-doctor practice.

This is a rare opportunity to lead a well-established team, refine systems, and elevate an already exceptional patient experience in a modern, technology-driven office.

Why This Role Stands Out

Leadership Position – Be the operational leader of a respected, multi-doctor practice
Established Practice – Strong systems, loyal patient base, and long-term team
Modern Technology – CBCT, CEREC, intraoral scanners, lasers
Supportive Doctors – Collaborative leadership that values your input
Long-Term Stability – Replace a highly successful, long-tenured Office Manager

What You’ll Own

Oversee daily operations across front and back office
Lead, coach, and support team members
Manage scheduling efficiency and production flow
Oversee insurance, billing, and collections systems
Ensure an exceptional, high-touch patient experience
Support hiring, onboarding, and team development
Maintain organization, accountability, and systems

What Success Looks Like (KPI-Driven Role)

Schedule maintained at 95–99% to goal
Collections at 98–99% of production
A/R over 90 days below 5%
Hygiene recare at 85%+
Team accountability and smooth daily flow

Qualifications

5+ years dental office management experience (private practice preferred)
Strong knowledge of dental insurance, billing, and collections
Experience with Dentrix or similar PMS
Proven leadership and team management skills
Highly organized, proactive, and solutions-oriented

Compensation & Benefits

$36.00 – $40.00 per hour (based on experience)
401(k) with matching
Paid time off
Continuing education support
Dental & Health benefits

Location

San Jose, CA 95129

Ideal Candidate

You are a confident, calm leader who enjoys creating structure, supporting a team, and ensuring a seamless patient experience. You take pride in running an organized, high-performing office and are looking for a long-term home where your leadership is valued.

Job Type: Full-time

Pay: $36.00 - $40.00 per hour

Benefits: